Membership Portal & Recurring Billing Automation for Health & Wellness
Automated membership management solution for gyms, wellness centers, and holistic practitioners
Value Proposition
Level Play Digital's membership portal and recurring billing automation helps gyms and wellness centers maintain consistent revenue while reducing administrative workload by 80%. Members enjoy seamless self-service account management, automated renewals reduce missed payments by 89%, and integrated engagement tracking helps you retain more members. Setup requires no coding, and our team guides you through payment integration.
Overview
Managing memberships manually leads to billing errors, expired plans, and administrative headaches. Level Play Digital delivers an automated membership management solution designed for gyms, wellness centers, and holistic practitioners. Our system automates recurring billing, member self-service portals, and payment processing—reducing administrative workload by 80% while improving member satisfaction.
Business Challenge & Our Solution
Common pain points and how we address them
Business Challenge
Why Are Renewals and Memberships Expiring?
Members forget to renew, payment methods expire, and manual follow-up is inconsistent. Without automated renewal reminders and payment processing, 18% of memberships expire—costing gyms and wellness centers thousands in lost revenue.
Why Does Manual Invoicing Slow Cash Flow?
Staff spend hours creating invoices, sending payment reminders, and tracking down overdue payments. Manual processes delay revenue collection, create cash flow gaps, and increase administrative costs.
Why Is Member Activity Visibility Limited?
Without integrated systems, you can't see who's active, who's at risk of churning, or which members need attention. Limited visibility makes it impossible to proactively retain members and prevent cancellations.
Why Do Members Struggle with Account Management?
Members can't easily update payment methods, change plans, or view their account history. They have to call or email, creating friction and frustration that leads to cancellations.
Our Solution
Automated Recurring Billing System
Our system handles recurring billing via Stripe or PayPal automatically. Members' payment methods are securely stored and charged on schedule, eliminating missed payments and reducing payment errors by 92%.
Automated Renewal Reminders & Receipts
Members receive automated renewal reminders before their membership expires, along with instant payment receipts after each transaction. This proactive communication reduces missed renewals by 89% and improves member satisfaction.
Self-Service Member Portal
Members can manage their accounts 24/7 through a secure portal. They can update payment methods, change plans, view billing history, and manage their membership—all without calling your office.
Integrated CRM & Engagement Tracking
All member data syncs automatically with your CRM, providing real-time visibility into member activity, engagement levels, and churn risk. You can identify at-risk members and take proactive retention actions.
Key Features
Comprehensive features designed for your industry
Recurring Billing Engine
Automates monthly or annual payments.
Member Portal
Centralized dashboard for account access.
Engagement Tracking
See who's active and who's at risk.
Automated Notifications
Renewal and payment alerts.
Reports & Analytics
Track growth, churn, and revenue trends.
Frequently Asked Questions
Common questions about our solution
Results & KPIs
Measurable improvements from implementing our solution
| Metric | Before | After | Improvement |
|---|---|---|---|
| Missed Renewals | 18% | 2% | 89% reduction |
| Payment Errors | 12% | < 1% | 92% reduction |
| Retention Rate | 60% | 85% | 42% increase |
| Revenue Consistency | Unstable | Predictable Monthly Revenue | Stable growth |
Results may vary based on implementation and business-specific factors.
How It Works
Step-by-step process for implementing our solution
Member Signs Up
New members sign up through your website or in-person, providing payment information and selecting their membership plan.
Payment Method Securely Stored
Payment information is securely stored using Stripe or PayPal, with PCI-compliant encryption protecting all sensitive data.
Recurring Billing Begins Automatically
The system automatically charges members on their billing cycle (monthly, quarterly, or annually) without manual intervention.
Member Receives Instant Receipts
After each successful payment, members receive instant email receipts and can access their billing history through the member portal.
Renewal Reminders Sent Automatically
Before membership expiration, members receive automated renewal reminders via email and SMS, reducing missed renewals by 89%.
Member Portal Provides Self-Service
Members can update payment methods, change plans, view billing history, and manage their account 24/7 through the secure portal.
Manual vs Automated
See the difference automation makes
| Aspect | Manual Process | AI-Powered Automation |
|---|---|---|
| Response Time | 18% missed renewal rate | 2% missed renewal rate with automation |
| Lead Qualification | Manual invoice creation and sending | Automated recurring billing |
| Data Entry | 12% payment error rate | < 1% payment error rate |
| Follow-up | Limited member self-service options | Full self-service member portal |
| Scalability | Manual tracking of member activity | Automated engagement tracking |
Performance metrics are based on typical implementations. Actual results may vary based on your business size, industry, and how you configure and use the automation.
Trusted & Compliant
Built on industry standards and trusted integrations
Industry Standards
- PCI-compliant payment processing
- SOC 2 Type II certified infrastructure
- Encrypted data transmission (TLS 1.3)
- GDPR and CCPA compliant
- Regular security audits and compliance reviews
Ready to Transform Your Business?
Let's discuss how this solution can work for your health & wellness business.
Schedule a free consultation to explore your specific needs and see how our automation can drive results.