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Use Case

Online Wellness Program Delivery & Engagement Tracking for Health & Wellness

Custom wellness platform with built-in engagement analytics and automated progress tracking

Value Proposition

Level Play Digital's wellness program delivery and engagement tracking automation helps health coaches scale their programs while increasing completion rates by 65%. Clients stay engaged through gamification and automated support, coaches save 80% of admin time, and integrated analytics identify upselling opportunities. Setup requires no coding, and our team guides you through portal configuration.

Overview

Delivering digital wellness programs effectively requires engagement tracking and consistent client communication. Level Play Digital offers a custom wellness platform with built-in engagement analytics and automated progress tracking. Our system increases program completion rates by 65% while reducing manual follow-up time by 80%. Clients access personalized wellness content, track progress through gamified dashboards, and receive automated support—all while coaches scale their programs effortlessly.

Digital wellness program platform showing client progress tracking, gamification features, and engagement analytics

Business Challenge & Our Solution

Common pain points and how we address them

Business Challenge

  • Why Is Engagement Low in Virtual Wellness Programs?

    Clients start programs with enthusiasm but lose motivation without consistent support and progress visibility. Without engagement tracking and automated check-ins, completion rates drop below 30%, wasting your program development efforts.

  • Why Is Tracking Client Progress So Difficult?

    Manual tracking requires spreadsheets, email threads, and phone calls to check on client progress. This time-consuming process makes it impossible to scale programs and provide personalized support to all participants.

  • Why Are Manual Check-Ins Time-Consuming?

    Coaches spend hours sending individual check-in messages, tracking responses, and following up with clients. This manual process doesn't scale and prevents coaches from focusing on high-value client interactions.

  • Why Do Clients Lose Motivation?

    Without visible progress tracking, milestone celebrations, and gamification, clients lose sight of their goals. They don't see their improvements and eventually abandon the program.

Our Solution

  • Custom Wellness Portal with Progress Dashboards

    Clients access a personalized wellness portal showing their progress, completed modules, achievements, and next steps. Visual dashboards make progress tangible, increasing engagement and motivation.

  • Automated Check-Ins & Milestone Celebrations

    The system automatically sends check-in messages at optimal intervals, celebrates milestones, and provides encouragement. Clients feel supported without requiring constant manual attention from coaches.

  • Gamification Features to Boost Participation

    Points, badges, leaderboards, and challenges make wellness programs engaging and fun. Gamification increases participation rates by 65% and helps clients stay motivated throughout their journey.

  • Integrated CRM & Engagement Analytics

    All client progress data syncs automatically with your CRM, providing real-time insights into engagement levels, completion rates, and program effectiveness. You can identify at-risk clients and intervene proactively.

Key Features

Comprehensive features designed for your industry

  • Branded Wellness Dashboard

    Track milestones and results.

  • Automated Messaging

    Personalized check-ins and reminders.

  • Content Delivery

    Secure access to videos, plans, and guides.

  • Progress Analytics

    Visual insights into client success.

  • Upsell Triggers

    Offer new services based on engagement metrics.

Frequently Asked Questions

Common questions about our solution

Results & KPIs

Measurable improvements from implementing our solution

MetricBeforeAfterImprovement
Program Engagement40%80%100% increase
Client Retention50%85%70% increase
Upsell Conversion10%25%150% increase
Time Spent on Admin10 hrs/week2 hrs/week80% reduction

Results may vary based on implementation and business-specific factors.

How It Works

Step-by-step process for implementing our solution

1

Client Enrolls in Program

Clients sign up for your wellness program and receive instant access to the branded portal with their personalized dashboard.

2

Program Content Delivered Automatically

Clients receive access to videos, guides, plans, and resources based on their program tier. Content unlocks automatically as they progress.

3

Progress Tracked in Real-Time

The system automatically tracks client progress, completed modules, achievements, and engagement metrics—all visible in the dashboard.

4

Automated Check-Ins Sent

Clients receive automated check-in messages at optimal intervals, celebrating milestones and providing encouragement to maintain motivation.

5

Gamification Keeps Clients Engaged

Points, badges, and challenges make the program fun and engaging. Leaderboards and achievements motivate clients to complete modules.

6

Analytics Identify At-Risk Clients

The system identifies clients with low engagement and triggers automated interventions or alerts you to provide personalized support.

Manual vs Automated

See the difference automation makes

AspectManual ProcessAI-Powered Automation
Response Time40% average program engagement rate80% program engagement rate
Lead QualificationManual progress tracking via spreadsheetsAutomated progress tracking and analytics
Data Entry10 hours/week on admin tasks2 hours/week on admin tasks
Follow-up10% upsell conversion rate25% upsell conversion rate
ScalabilityInconsistent client communicationAutomated check-ins and messaging

Performance metrics are based on typical implementations. Actual results may vary based on your business size, industry, and how you configure and use the automation.

Trusted & Compliant

Built on industry standards and trusted integrations

Industry Standards

  • HIPAA-compliant data handling
  • SOC 2 Type II certified infrastructure
  • Encrypted data transmission (TLS 1.3)
  • GDPR and CCPA compliant
  • Regular security audits and compliance reviews

Ready to Transform Your Business?

Let's discuss how this solution can work for your health & wellness business.

Schedule a free consultation to explore your specific needs and see how our automation can drive results.