Client Retention & Reputation Management
Schedule thank-you emails, feedback surveys, and Google review requests with automated check-in messages that re-engage past clients for referrals
Overview
Most firms spend heavily to attract clients but fail to nurture them post-case. Without consistent follow-up, opportunities for repeat business and referrals are lost. Level Play Digital builds loyalty loops with automated follow-ups, review requests, and referral incentives that run on autopilot—helping firms grow through satisfied clients.
Business Challenge
Common pain points that businesses in this industry face
Low review collection rates
Poor follow-up consistency
Missed referral opportunities
Weak client communication
Our Solution
How Level Play Digital addresses these challenges
Solution 1
Automated review requests post-case.
Solution 2
Smart retention workflows triggered by case stage.
Solution 3
Incentivized referral campaigns sent automatically.
Solution 4
Personalized updates and newsletters built in.
Key Features
Comprehensive features designed for your industry
Post-Case Automation
Sends a thank-you message and review link immediately.
Retention Campaigns
Nurtures past clients with check-ins and helpful legal tips.
Referral Loop
Automatically invites satisfied clients to refer friends.
Reputation Tracking
Monitors Google and Avvo reviews for insights.
Build a predictable pipeline of referrals
Boost online visibility through consistent reviews, personalized engagement with zero manual effort, and improve loyalty and lifetime value with automation.
Results & KPIs
Measurable improvements from implementing our solution
| Metric | Before | After | Improvement |
|---|---|---|---|
| Review Response Rate | 10% | 60%+ | 6× improvement |
| Referral Generation | 5% | 25%+ | 5× increase |
| Repeat Client Rate | 30% | 65%+ | 35-point gain |
| Client Lifetime Value | — | +40% | Stronger profitability per client |
Results may vary based on implementation and business-specific factors.
Value Proposition
Keep clients engaged long after the case closes. Build a predictable pipeline of referrals, boost online visibility through consistent reviews, personalized engagement with zero manual effort, and improve loyalty and lifetime value with automation.
Ready to Transform Your Business?
Let's discuss how this solution can work for your legal services business.
Schedule a free consultation to explore your specific needs and see how our automation can drive results.